EVOTM App Driver Terms and Conditions

Last updated: October 2025

Please read these terms carefully. We particularly draw your attention to clauses 13 and 14.

Part 1 – Introduction

1. Who we are

1.1. We are EG the Move Limited (trading as EV On the Move (“EVOTM”)), whose registered address is Waterside Head Office, Haslingden Road, Guide, Blackburn, Lancashire, England, BB1 2FA, and whose registered company number is 14960308.

1.2. These are the terms and conditions (the “Terms”) which cover the supply of the Service that we provide to you in the UK via our App.

1.3. Throughout these Terms, references to ‘We’, ‘Us’, or ‘Our’ are references to EV On the Move.

2. Definitions

Charger means the electrical charging equipment within the Charger Network that You may use to recharge electric vehicles with electricity.

Charger Network means the EV On the Move Networks and any Client charger networks.

Charging Session means the use of the Charger for a single charging session only.

Client means a third-party Charger Network provider where We provide the EV On the Move Platform to enable a Customer to undertake a Charging Session and undertake payments through the Payment Process.

Commencement Date means the date upon which You complete the Registration Process as set out within these Terms.

Contract means collectively, Your completed Registration Form, these Terms, any user guide and/or regulations supplied to You and any other document referred to in these Terms.

Customer means the person who has completed the Registration Process and whose name is displayed on the welcome email (We may also refer to the Customer throughout these Terms as ‘You’ or ‘Your’).

Data Protection Act means the Data Protection Act 2018 (as amended) and any other relevant legislation.

EVOTM Account means Your EV On the Move account that holds Your Payment Card details.

EVOTM Card means the fuel card that You may receive from us or a Client (subject to payment of any relevant Fee by You to Us or a third-party) in accordance with the Contract. The EVOTM Card will provide a convenient method of accessing and using Chargers within the Charger Network and will not directly require the use of a separate mobile device or otherwise rely on the availability of signal from a corresponding mobile network for that mobile device to access the EVOTM Platform.

EVOTM Network means the network of Chargers operated by Us using Our own back office and associated systems.

EVOTM Platform means the cloud-based software platform developed for and owned by Us used to manage and operate Chargers.

Fees and/or Charges means the amounts payable by You in connection with Your use of a Charger in order to recharge Your vehicle. The charges are based on the published tariffs as described in accordance with clause 8.

Force Majeure Event is defined in clause 15.

Mobile App means the EVOTM smartphone app that enables access to Charger availability and other services on the EVOTM Networks.

Overstay Charge is defined in clause 8.4.

Payment Card means Your debit or credit card which You have registered to Your EVOTM Account.

Payment Process means the process where You make payment, or Fees and/or Charges made through the EVOTM Mobile App.

Personal Data shall have the meaning set out in the Data Protection Act.

Registration Form means the registration form You complete as part of the Registration Process.

Registration Process means the process by which You register online via Our Mobile App to use Our Services. This involves completion of the Registration Form and any other requirements as set out on the Mobile App. Upon successful registration, You will be notified and will receive a welcome email.

Services means the services to be provided to You by Us under these Terms, together with any other services which We provide or agree to provide to You in writing.

VAT means Value Added Tax chargeable under English law for the time being and any similar additional tax.

3. Our Contract With You

3.1. We supply the Services to You on the basis of these Terms and the Contract.

3.2. Please ensure that You read these Terms carefully before You register with Us as a Customer.

3.3. We particularly draw your attention to clauses 13 and 14.

3.4. The Contract becomes binding on You and Us when You have completed the Registration Process.

3.5. Your use of the Chargers in the EVOTM Networks using an EVOTM Card or Mobile App is conditional upon Your compliance with the Contract and these Terms.

3.6. You represent and warrant that the information that You provide to Us is true and accurate. You shall notify Us as soon as practicable if any information or details change or You become aware of an error that occurred during the Registration Process. Should We become aware of any untrue or inaccurate data provided by You during the Registration Process, without limiting any other rights or remedies available to Us (including but not limited to costs in connection with such breach) will allow Us to Terminate this Agreement immediately.

4. Changes to These Terms

4.1. We may revise these Terms from time to time in the following circumstances:

4.1.1. Changes in relevant laws and regulatory requirements;

4.1.2. To reflect changes in the way in which We accept payment for the Services;

4.1.3. Any changes in Our business model;

4.1.4. Any circumstances which affects the way in which We are able to provide the Services; and/or

4.1.5. Any other circumstances, which in Our reasonable opinion, necessitates a change to these Terms.

4.2. We will notify You of any changes to these Terms when You next start the Mobile App.

5. Providing Services

5.1. We will provide the Services to You from the Commencement Date until the Contract is terminated in accordance with these terms and conditions. We will do this by providing You access to the Services via the Mobile App. We hereby grant You a license to use Our App as permitted in these Terms.

5.2. The Services are provided to You during the Charging Session via a Charger that is owned and operated by Us, or a third party provider. Where a third party provider Charger is used, You may be expected to comply with additional terms as set by them or Us in respect of those Charging Services. Should You be subject to additional Terms and Conditions, You will be able to locate these via the third party link on the Mobile App or via the QR code made available on the Charger.

5.3. We will use reasonable endeavours to ensure the Services are provided to You in a timely and efficient manner. However, the provision of the Services may be delayed to a Force Majeure Event. Please see clause 15 for Our responsibilities should a Force Majeure Event occur.

5.4. We may have to suspend or amend the Services either altogether or in relation to specific Chargers in order to deal with technical problems. Wherever practical, We will notify You of unavailability of a Charger via Our Mobile App or website.

5.5. If You do not pay Us for the Services when You are supposed to, We may suspend the Services with immediate effect until You have paid Us the outstanding amount. We will contact You to advise You should this situation arise.

5.6. From time to time We may automatically update the Mobile App and change the Service to improve performance, enhance functionality, reflect changes to the EVOTM Network or address security issues. Alternatively, We may ask You to update the Mobile App for these reasons.

5.6.1. If You choose not to install such updates, or if You opt out of automatic updates, You may not be able to continue to use the Mobile App and the Services.

Part 2 – Mobile App Terms of Use

17. Our Mobile App and Requirements

17.1. Our Mobile App if made available free of charge.

17.2. In order for You to Use the Mobile App, You must have a smart device using the standard iOS and android version. The minimum operating system requirements to use the App are iOS 13 or Android 8.0. The terms of use imposed by the app store from which You download the Mobile App may also apply to Your use of the Mobile App.

17.3. You must be 17 or over to accept these Terms and download the Mobile App.

18. Using the Mobile App, including Number of Devices

In return for Your agreeing to comply with these Terms, You may:

(a) Download or stream a copy of the Mobile App onto one device and view, use and display the Mobile App and the Services on such device for Your personal purposes only.

(b) Use any documentation provided with or about the Mobile App (“Documentation”) to support Your permitted use of the Mobile App and the Services.

(c) Receive and use any free supplementary software code or update of the Mobile App incorporating “patches” and corrections of errors as We may provide to You.

19. Transfer of the Mobile App to Someone Else

We are giving You, personally, the right to use the Mobile App and the Servies as set out above. You may not otherwise transfer the Mobile App or the Servies to someone else, whether for money, for anything else, or for free. If You sell any device on which the Mobile App is installed, You must remove the Mobile App from it.

20. If Someone Else Owns the Device You are Using

If You download or stream the Mobile App onto any phone or other device not owned by You, You must have the owner’s permission to do so. You will be responsible for complying with these Terms, whether or not You own the phone or the other device.

21. Linked Websites

21.1. The Mobile App or any Services may contain links to other independent websites which are not provided by Us. Such independent sites are not under Our control, and We are not responsible for and have not checked and approved their content, or their Privacy Notice (if any).

21.2. You will need to make Your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

22. License Restrictions

You agree that You will:

(a) Not rent, lease, sub-license, load, provide, or otherwise make available the Mobile App or the Services in any form, in whole or in part to any person without prior written consent from Us;

(b) Not copy the Mobile App, Documentation, or Services, except as part of the normal use of the Mobile App or where it is necessary for the purpose of back-up or operational security;

(c) Not translate, merge, adapt, vary, alter or modify, the whole or any part of the Mobile App, Documentation or Services nor permit the Mobile App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the Mobile App and the Services on the device as permitted in these Terms;

(d) Not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Mobile App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the Mobile App to obtain the information necessary to create an independent program that can be operated with the Mobile App or another program (the “Permitted Objective”), and provided that the information obtained by You during such activities:

a. Is not disclosed or communicated without Our prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective;

b. Is not used to create any software that is substantially similar in its expression to the Mobile App;

c. Is kept secure; and

d. Is used only for the Permitted Objective.

(e) Comply with all applicable technology control or export laws and regulations that apply to the technology used or supposed by the Mobile App or any Services.

23. Acceptable Use Restrictions

You must:

(a) Not use the Mobile App or any Service in any unlawful manner, for any purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example by hacking into or inserting malicious code, such as viruses, or harmful data, into the Mobile App, any Services or any Charger Networks;

(b) Not infringe our intellectual property rights or those of any third party in relation to your use of the Mobile App or any Services, including the submission of any material (to the extent that such use is not licensed by these Terms);

(c) Not transmit any material that is defamatory, offensive, or otherwise objectionable in relation to Your use of the Mobile App or any Service;

(d) Not use the Mobile App or any Service in a way that could damage, disable, overburden, impair, or compromise Our Charger Networks, systems or security or interfere with other users;

(e) Not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the Charger Network running any Services.

24. Intellectual Property Rights

All intellectual property rights in the Mobile App, the Documentation, and the Services throughout the world belongs to Us (or Our licensors) or licensed to Us and the rights in the Mobile App and the Services are licensed (not sold) to You. You have no intellectual property rights in, or to, the Mobile App, the Documentation or the Services other than the right to use them in accordance with these Terms.

25. Our liability to You for Your use of the Mobile App

25.1. We are responsible for the foreseeable loss and damage caused by Us. If We fail to comply with these Terms, We are responsible for loss or damage that You suffer that is a foreseeable result of Our breaking these Terms or Our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if is an obvious consequence of Our breach or it was contemplated by You and Us at the time We entered into this Contract.

25.2. We do not exclude or limit in any way Our liability to You where it would be unlawful to do so. This includes liability for death or personal injury caused by Our negligence or the negligence of Our employees, agents, or subcontractors, or for fraud or fraudulent misrepresentation.

25.3. When We are liable for damages to your property. If defective digital content that We have supplied damages a device or digital content belonging to You, we will either repair the damage or pay You compensation. However, We will not be liable for damage that You could have avoided by following Our advice to apply an update offered to You, free of charge, or for damage that was caused by You failing to correctly follow installation instructions, or to have in place the minimum system requirements by Us.

25.4. We are not liable for business losses. The Mobile App is for domestic and private use. If You use the Mobile App for any commercial, business or resale purposes, We will have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Part 3 – General

26. Limitation to the Mobile App and the Services

The Mobile App and the Services are provided for general information and entertainment purposes only. They do not offer advice on which You should rely. You must obtain professional or specialist advise before taking, or refraining from, any action on the basis of information obtained from the Mobile App or the Services. Although We make reasonable efforts to update the information provided by the Mobile App and the Services, we make no representations, warranties, or guarantees, whether express or implied, that such information is accurate, complete or up to date.

27. Backing-up Content and Data Used within the Mobile App

We recommend that You back up ant content and data used in connection with the Mobile App, to protect Yourself in case of problems with the Mobile App or the Service.

28. Check the Mobile App and the Services are Suitable for You

The Mobile App and the Services have not been developed to meet Your individual requirements. Please check that the facilities and functions of the Mobile App and the Services (as described on the app store site and in the Documentation) meet your requirements.